Global Relocation Services

• Cross Cultural Training
• Departure Services
• Education Assistance
• Expense Management
• Furniture Rental
• Guaranteed HomeSale
• Home Finding Service
• Implementation
• Language Training
• Move Management
  • Group Move Management
• Moving Services
• Orientation
• Partner Assistance
• Policy Consultation
• Property Management
• Settling-In Services
• Short-Term Accommodation
• Storage
• Tenancy Management
• Transit Cover
• Visa, Immigration and Work Permits

Cross Cultural Training

Employees and their families are more likely to settle into their host environment if they understand what cultural differences they are likely to encounter. Issues caused by cultural misunderstandings can cause stress to the employee and distract them from their work. If their family has not settled in, then they are much more likely to want to return home. This is especially the case if the employee and family are under particular pressure, for example if they have not lived away home before.

Sterling offers cross cultural training courses tailored to your assignees and their destination. Through our experienced local providers we will make sure they know everything they need to know, be it business etiquette, local values or culture.

The cross cultural training programme helps assignees understand the host country’s institutions, habits and customs, and how to work more effectively with people from other cultures. An appreciation of how different cultures do business and overcoming cultural barriers reduces time wasting caused by misunderstanding and ensures your business is making the most of every employee’s talent.

Bespoke training packages can be tailored for specific assignees, either one-to-one or as a group, online or in person. Personal programmes can be developed to include employees’ families, and packages can also be put together for non-relocating employees, or teams who have regular contact with different cultures in their roles, e.g. sales, project teams, senior management and business travellers. The cross cultural training service is often put together with language training, to complete a comprehensive cultural service

Our Cross Cultural Training service includes, but is not limited to:

• Office support – needs analysis to introduce services, establish family’s requirements and manage expectations, liaise with training providers and provide telephone support throughout the process
• Option 1: Online training – access to online course, training materials
• Option 2: Classroom training – coordination of registration, training materials, regularly scheduled training, record of hours and allowances and monthly report on use of service
• Option 3: Personal tuition – training materials, place, date and time of training at employee preference (where possible), travelling expenses and record of hours and allowances and monthly report on use of service
• Other services (not offered in all locations) – youth cross cultural training (over 8 year olds recommended), repatriation cross cultural training, cultural awareness group training (for non-relocating employees), business-to-business training for senior management and VPs

More cross cultural training information

For more information on cross cultural training or any of our other relocation services, including move management and orientation, please contact us.